SHIPPING
Dear customer, in order to provide you with a better shopping experience, we have formulated the following international logistics policies:
1. Logistics method:
By default, international express delivery such as DHL/FedEx Darwin/EMS is used for shipment. The choice depends on the weight of the product and the destination.
2. Customized logistics:
If you need specific courier companies or transportation requirements, please make a note when placing an order or contact customer service for arrangements.
3. Delivery time:
Standard shipping takes 7-15 business days, but holidays and peak times may require an additional 1-2 days.
4. Estimated delivery time:
Ordinary express delivery takes 7-15 working days. If you need customization, you need to know the time limit promised by the company.
5. Instructions for signing:
The consignee must be present to sign for receipt. If not, you can return it to the express center.
6. International freight rates:
We have provided you with a complete quote including customs duties. But consider shopping based on the different tax rates in your country.
7. Delivery Tracking:
After placing an order and providing the order number, you can log in to the courier company's website to check the progress in real-time.
8. Problem handling:
If there is a problem with express delivery, we will promptly follow up and resolve it, including resending or providing a full refund.
If you have any questions, please contact us in time and we will work together to provide you with the best service!
1. Logistics method:
By default, international express delivery such as DHL/FedEx Darwin/EMS is used for shipment. The choice depends on the weight of the product and the destination.
2. Customized logistics:
If you need specific courier companies or transportation requirements, please make a note when placing an order or contact customer service for arrangements.
3. Delivery time:
Standard shipping takes 7-15 business days, but holidays and peak times may require an additional 1-2 days.
4. Estimated delivery time:
Ordinary express delivery takes 7-15 working days. If you need customization, you need to know the time limit promised by the company.
5. Instructions for signing:
The consignee must be present to sign for receipt. If not, you can return it to the express center.
6. International freight rates:
We have provided you with a complete quote including customs duties. But consider shopping based on the different tax rates in your country.
7. Delivery Tracking:
After placing an order and providing the order number, you can log in to the courier company's website to check the progress in real-time.
8. Problem handling:
If there is a problem with express delivery, we will promptly follow up and resolve it, including resending or providing a full refund.
If you have any questions, please contact us in time and we will work together to provide you with the best service!