TERMS OF SERVICE
Dear customer, welcome to our company website! In order to provide you with the best shopping experience, we have formulated the following terms of service:
1. Product description and illustrations
We will provide real and detailed product information and photos for reference.
2. Order and payment
The payment process will be completed within three working days after receiving your order request. Supports multiple payment methods.
3. Logistics and distribution
Delivered using high-quality logistics, 7-15 working days, some remote areas may take longer.
4. Signature and inspection
After receiving the goods, please sign for and inspect the goods on the spot. If you have any questions, please report them to us in time.
5. Return and Exchange Policy
You can return the product within 7 days of receipt, no questions asked. You are required to fill out a return form and bear return shipping costs.
6. After-sales service
Provide 7x24 hours online customer service to answer your questions and handle after-sales needs.
7. Account security
Pay attention to the security of your information. You must register with your real name and set a password security question.
8. Points and discounts
You can accumulate discount coupons based on your consumption and enjoy our irregular offers.
9. Dispute resolution
If there are any differences, the two parties will resolve them through friendly negotiation; if they cannot be resolved, they can apply to the relevant departments for mediation.
10. Update of service rules
We have the right to modify the terms, and the modified content will be published and updated on the website.
11.
GOVERNING LAW
When completing your purchase, a billing statement including ' mamymarket.com ' and the country code such as 'HK', 'UK', etc. would be displayed on the payment page and/or your card statement.
All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law.
If you have any questions about the above content, please contact us in time and we will serve you wholeheartedly!
Questions about the Terms of Service should be sent to us at support@mamymarket.com